Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Can I host adult, warez or illicit sites or content?
Adult - Yes, legal material is accepted. Please submit a ticket after signing up to let us know...
Views: 171

Can I purchase exclusive IP's for my shared or reseller account?
Yes, for an additional charge of $1.50 per month. Please note, this is not part of our order...
Views: 126

Can I upgrade my account at a later time?
Yes, you can upgrade your account at anytime.If you cant find a suitable option in your client...
Views: 128

Can you register domain names for me?
Yes, we can register a domain name for you through the purchase of one of our hosting...
Views: 114

Do I need my own domain name when signing up for a hosting package?
Yes, in order to purchase a hosting package you will need your own domain.You can purchase your...
Views: 136

Do you offer a money-back guarantee?
Yes, all our hosting packages include a 30 day unconditional money back guarantee. Domain...
Views: 174

How long does it take for my account to be activated?
Your account is normally setup within 2 hrs after first paymenty have been done but we guarantee...
Views: 178

What type of payments do you accept?
We accept credit card (Visa, MasterCard, American Express) as well as PayPal.
Views: 181

Will my price ever increase?
No, all our hosting packages include a price lock guarantee. Your price will never increase as...
Views: 131

Will you migrate my hosting account/websites from another provider?
Yes, if your previous provider uses CPanel. Please follow the normal order procedure. Once you...
Views: 140